Terms and Conditions

1.Introduction

These Terms and Conditions govern the use of our website, products, and services. By accessing our site or purchasing from us, you agree to be bound by these terms.

2.Use of Website

•All content on the website, including images, text, and designs, is owned by us. Unauthorized use or reproduction is prohibited.

•Users must ensure all provided information during purchase or registration is accurate.

3.Product Descriptions

•We strive to ensure accurate descriptions of all products. However, slight variations may occur.

•Colors may vary slightly due to monitor settings.

4.Pricing and Payment

•All prices are inclusive of applicable taxes unless stated otherwise.

•Payment must be completed via accepted methods before dispatch.

5.Shipping and Delivery

•Shipping timelines are estimated at 3-7 business days. Delivery delays due to unforeseen circumstances will be communicated promptly.

6.Prohibited Use

Users are prohibited from using our products or site for any unlawful activities, including but not limited to fraud, infringement, or data theft.

Refund and Return Policy

1.Eligibility for Returns

•Products must be returned within 7 days of delivery.

•The item must be unused, in original packaging, and accompanied by a valid proof of purchase.

2.Non-Returnable Items

•Personalized, customized, or discounted items cannot be returned unless defective.

3.Refund Process

•Refunds will be processed within 5-7 business days after receiving the returned item and inspecting its condition.

•Refunds will be credited to the original payment method.

4.Shipping Costs

•Return shipping costs are the customer’s responsibility unless the product was damaged or incorrect.

5.Damaged or Defective Products

•If a product is delivered damaged, notify us within 48 hours of delivery to request a replacement or refund.

Warranty Policy

1.Warranty Coverage

•All products come with a 6-month limited warranty against manufacturing defects and manufacturing damages unless specified otherwise.

•The warranty does not cover water damage, physical damage, or damages caused by misuse, accidents, or unauthorized repairs.

2.Claim Process

•To make a warranty claim, contact our support team with proof of purchase and a detailed description of the issue.

•Defective items will be repaired, replaced, or refunded at our discretion.

3.Shipping for Warranty Claims

•Customers will not bear the cost of sending the product to us. We will cover return shipping costs for valid claims.

Privacy Policy

1.Data Collection

•We collect information like name, email, contact number, and shipping address to process orders.

2.Usage of Data

•Personal data is used to improve our services, process orders, and communicate updates or offers.

3.Third-Party Sharing

•Your data will not be shared with third parties except for shipping and payment processing.

4.Security Measures

•We use advanced encryption methods to protect your data from unauthorized access.

Cancellation Policy

1.Order Cancellations

•Orders can be canceled within 24 hours of placement without incurring any charges.

•Cancellation requests after 24 hours will be subject to review and may not be guaranteed.

2.Refund for Canceled Orders

•Refunds for canceled orders will be processed within 5-7 business days.

Liability Disclaimer

•We are not liable for any indirect or incidental damages arising from the use or inability to use our products.

•While we ensure the highest quality, performance issues due to external factors like improper usage are not covered.

Customer Support

For any queries, warranty claims, or concerns, reach out to us:

•Email: customercare@maxobull.com

•Phone: +91 8700087009

•Support Hours: 24×7